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E-Commerce / DTCJewelry & Precious Metals · E-Commerce · D2C

iJuels

BIS Hallmarked Silver & Gold Jewelry E-Commerce Platform

Live the emotions — BIS hallmarked silver and gold articles, crafted and certified for every occasion.

Shopify PlusLiquidRazorpayWhatsApp APIJavaScriptCRO ToolsGoogle AnalyticsMeta Pixel
Visit Live Site
ijuels.com
iJuels platform
1g–5150g
Weight Range
From single-gram coins to bulk silver bars
190+
Countries
Multi-currency international shipping support
BIS
Hallmarked
Certified purity on every silver & gold item
₹699–₹3.2L+
Price Range
Serving gifting to investment-grade buyers
🏢 About the Project

Who We Built This For

iJuels (India Jewels Group) is a precious metals and jewellery brand specialising in 925 silver and 22kt/995 gold articles — from silver coins and religious idols to rakhis, handcrafted gift articles, and diamond jewellery. The brand serves a broad customer base spanning religious gifting (idols, pooja thalis, rakhis), investment buyers (silver and gold coins/bars), and jewellery shoppers (rings, chains, earrings) — all unified under a single certified-quality promise: every piece is BIS hallmarked and shipped with a certificate of authenticity.

📋 Project Overview

What We Set Out to Build

iJuels needed an e-commerce platform capable of carrying an extraordinarily broad catalogue — from ₹699 silver rakhis to gold bars worth over ₹325,000 — without the storefront feeling fragmented or generic. The product range spans silver coins (1g to 100g), gold coins (1g to 20g and beyond), silver idols and religious figurines, handcrafted silver gift articles (thalis, deepaks, pooja items), silver and diamond jewellery, and an extensive seasonal rakhi collection with dozens of design variants.

The platform architecture is organised around occasion and purpose rather than just product type — religious gifting, wedding and corporate gifts, kids' rakhis, investment coins — letting customers navigate by intent. Every product page reinforces trust through BIS hallmark certification, 925/995/22kt purity labelling, and certificate-of-authenticity callouts, which matters enormously in a category where counterfeit and underweight precious metal products are a real customer concern.

Beyond the core storefront, iJuels supports customised orders (engraved coins, bespoke rakhi combos, corporate gifting at scale) and integrates WhatsApp directly into the customer journey for queries that a standard add-to-cart flow can't resolve — common in high-value jewellery purchases where buyers want reassurance before committing. With multi-currency support across 190+ territories, the platform serves both the domestic Indian gifting market and a growing international diaspora audience.

Project Facts

Category
E-Commerce / DTC
Industry
Jewelry & Precious Metals · E-Commerce · D2C
Year
2025
Live URL
ijuels.com

Tech Stack

Shopify PlusLiquidRazorpayWhatsApp APIJavaScriptCRO ToolsGoogle AnalyticsMeta Pixel
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The Challenge

What Needed to Be Solved

iJuels needed to sell precious metal products — where authenticity, purity, and weight accuracy are the buyer's primary concerns — through a self-serve e-commerce experience instead of the traditional jeweller relationship built on in-person trust. The catalogue's breadth (coins, idols, jewellery, rakhis, corporate gifts) also risked overwhelming visitors who arrived with one specific occasion in mind, like Raksha Bandhan gifting or a wedding purchase.

1

Precious metal e-commerce faces inherent buyer distrust — customers cannot physically verify purity, weight, or hallmark certification before purchase, unlike a traditional jeweller visit

2

A catalogue spanning religious idols, investment coins, fashion jewellery, and seasonal rakhis risked confusing navigation if not organised around customer intent and occasion

3

Seasonal demand spikes (Raksha Bandhan, Diwali, wedding season) required the platform to handle traffic and inventory surges for specific collections without performance degradation

4

High-value purchases (gold coins, diamond jewellery) needed a pre-purchase reassurance channel beyond static product pages — customers wanted to ask questions before committing

5

Customisation requests (engraved coins, bespoke combo packs, bulk corporate gifting) needed a structured intake process distinct from standard add-to-cart purchasing

6

International shipping for an Indian-gifting-led catalogue required currency and territory logic to serve diaspora customers without alienating domestic buyers

Platform Screens

Inside the Platform

Every module is purpose-built to replace a standalone tool — unified in one workspace.

Gold & Silver Coins
🪙
Gold & Silver Coins
  • 1g to 100g silver, 1g to 20g+ gold denominations
  • 995 and 22kt/916 purity hallmarking
  • Branded certificate card packaging
  • Customised and corporate coin orders
  • Investment-grade purity transparency
Silver Jewellery
💎
Silver Jewellery
  • Rings, earrings, anklets, chains, bangles
  • 925 sterling silver with certificate of authenticity
  • Lifestyle photography for wearable context
  • Men's jewellery line: chains & bracelets
  • Necklace, pendant & earring combo sets
Handcrafted Articles
🎁
Handcrafted Articles
  • Thali sets, deepaks & pooja items
  • Ornate silver gift boxes & purses
  • Wedding & corporate gifting collections
  • Dryfruit boxes, bowls, bottles in silver
  • Occasion-based collection merchandising
Diamond Jewellery
💍
Diamond Jewellery
  • Diamond rings in gold settings
  • Premium studio photography per piece
  • Certificate-backed diamond authenticity
  • Cross-sell with gold coin investment line
  • Premium pricing tier merchandising
Core Features

Everything in One Workspace

🏆

BIS Hallmark Certification

Every silver and gold product surfaces BIS hallmark and purity certification directly on the product page — the core trust signal for precious metal e-commerce.

📜

Certificate of Authenticity

Each order ships with a certificate of authenticity confirming purity and weight — replacing the in-person trust of a traditional jeweller with documented proof.

✏️

Custom Order System

Structured customisation intake for engraved coins, bespoke rakhi combo packs, and bulk corporate gifting orders — distinct from standard checkout.

💬

WhatsApp Integration

Direct WhatsApp channel for pre-purchase queries on high-value items — giving buyers a reassurance path before committing to gold or diamond purchases.

🗂️

Occasion-Based Navigation

Catalogue organised by intent — religious gifting, wedding & corporate gifts, kids' rakhis, investment coins — rather than generic product taxonomy alone.

🎀

Seasonal Rakhi Collection

Dedicated Raksha Bandhan collection with dozens of design variants — spiritual, kids', trending, and bhaiya-bhabhi combo rakhis — refreshed each season.

🌍

Multi-Country Shipping

Currency and shipping logic supporting 190+ territories — serving both domestic Indian gifting occasions and the international diaspora market.

💳

Secure Payments

Razorpay-integrated checkout supporting high-value transactions securely, with wishlist and account features for considered, repeat precious-metal purchases.

Our Approach

How We Built It

1

Catalogue Architecture & Trust Strategy

Mapped the full product range — coins, idols, jewellery, rakhis, handcrafted articles — into an occasion-based navigation structure, and defined the trust architecture around BIS hallmarking and certification to replace in-person jeweller trust.

2

Product Photography & Certification Display

Directed studio and lifestyle photography across the catalogue and built product page templates surfacing purity (925/995/22kt), hallmark certification, and authenticity certificates at the point of decision.

3

Customisation & Corporate Gifting Flow

Built the structured intake system for customised coin engraving, bespoke rakhi combo packs, and bulk corporate gifting orders — handling requests that fall outside standard product-variant checkout.

4

WhatsApp Integration & Pre-Purchase Support

Integrated a direct WhatsApp communication channel into the storefront for high-value item queries, giving buyers a low-friction way to seek reassurance before purchasing gold, diamond, or large silver pieces.

5

Seasonal Scaling & International Launch

Built the seasonal Raksha Bandhan collection system to handle demand spikes, implemented multi-currency and multi-territory shipping logic for 190+ countries, and launched Razorpay-powered secure checkout for the full international catalogue.

🛠️ What We Delivered

Full Scope of Work

  • Built a Shopify Plus storefront organised by customer occasion and intent rather than generic product taxonomy alone

  • Designed product page templates surfacing BIS hallmark certification, purity percentage, and certificate of authenticity for every item

  • Developed a structured customisation intake flow for engraved coins, bespoke rakhi combos, and bulk corporate gifting

  • Integrated WhatsApp as a direct pre-purchase communication channel for high-value gold, diamond, and silver purchases

  • Built the seasonal Raksha Bandhan collection architecture supporting dozens of rakhi design variants and demand surge handling

  • Implemented multi-currency, multi-territory shipping logic supporting 190+ countries for the international diaspora market

  • Integrated Razorpay for secure high-value transaction processing alongside wishlist and account functionality

  • Directed product photography spanning studio shots, lifestyle wearable contexts, and branded certificate packaging visuals

💍

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